PRESS RELEASE
BSD SOFTWARE ANNOUNCES THAT IT’S WHOLLY OWNED SUBSIDIARY TRITON GLOBAL COMMUNICATIONS INC.,
COSMOCOM INC. AND INTELIS INC. DELIVER THE FIRST INTERNET PROTOCOL (IP) BASED
BOCA RATON,
Fla.--(BUSINESS WIRE)--Nov. 13, 2002--BSD Software Inc. (OTCBB:BSDS) announced today that its wholly owned subsidiary Triton Global Communications Inc. has completed the
successful integration of Cisco's IP Gateway with CosmoCom's IP Automated
Call Distributor (ACD) and the Intelis enhanced operator services (EOS)
software. Traditional Call Centers require Operator/Agents to be located
in or remotely attached to a physical
The IOSC Platform is a Windows' based "Thin Client" architecture with SQL servers, capable of processing upwards of 50,000 simultaneous service requests. Currently in the development stage subsequent phases of the IOSC will include “Click to Talk” capability enabling voice over IP calls or video connections from websites to multi-lingual operators.
”Our fully IP based IOSC Architecture will strengthen our existing service
offerings while acting as a catalyst to launch Industry leading "live and
automated multi-lingual agent" services into over 15 new vertical markets
for Triton”, said Robert Treumann, President Triton Global Communications.
“Intelis is excited to be partnering with Triton
in delivering an industry first, fully IP based operator services platform.
Other vendors have been talking about it for a long time but we are actually in
a position to deliver it today,” said John Marshall, President, Intelis.
”We are pleased to include Triton on our list of
Industry leading IP service providers”, added Owen Plant Vice President Sales, CosmoCom.
“As a result of this relationship Triton is uniquely positioned to capitalize
on the rapidly expanding demand for web based telephony call centre services”.
About Triton Global Communications Inc.
Triton was incorporated in April 1998 and is a leading provider of
billing, clearinghouse and information management services to the
telecommunications industry. Triton focuses on helping its clients improve
services and profitability by enabling them to streamline their operations and
make quicker, more informed business decisions. For more information please
visit www.tritonglobal.ca
About Cosmocom Inc.
CosmoCom is the leading provider of all-IP, universal access
contact center platforms. CosmoCom’s flagship product, CosmoCall Universe™, is
a carrier-class system providing true next-generation capabilities for mission
critical contact center applications. CosmoCall Universe supports multi-channel
customer interactions via telephone and Internet, live and message-based, fixed
and wireless -- in one high capacity, high availability, multi-tenant platform.
CosmoCall Universe provides Contact Center On Demand services and also enables telcos
to offer network-based routing and pre-routing services to their contact center
customers. Headquartered in
About Intelis Inc.
Intelis is a premier provider of turnkey and
custom enhanced telecommunications solutions. Its customer base includes RBOC’s,
independent telephone companies and long distance carriers. Intelis provides
complete operator services solutions including, toll and assist, directory
assistance, travel card and prepaid calling. Intelis has extensive expertise
in all areas of rating, billing and collection, validation and regulatory
issues for both local and long distance providers. Additional applications
include web enabled Centrex and web based voice management solutions. For
further information please visit www.intelis-inc.com
Media contacts
Triton George
Georgiou Eric Laurence
Global
Communications, Inc. Vice President Vice
President
877-813-2419 Sales
and Marketing Business Development
info@tritonglobal.ca Intelis
Inc 631-940-4326
770-825-0032
x 208
Forward looking Statements
The statements made in this press release are
forward- looking and are based on current expectations that are subject to a
number of uncertainties and risks, and actual results may differ materially.
The uncertainties and risk include, but are not limited to, the ability of
Triton or the company to execute effectively its business plan, changes in the
market for Triton's business services, changes in the market activity,
anticipated increases in customers, seasonality, the development of new
products and services, the enhancement of existing products and services,
competitive pressures (including price competition), systems failures, economic
and political conditions, changes in customer behavior and the introduction of
competing products having technological and /or other advantages. Any
forward-looking statements are made pursuant to the Private Securities
Litigation Reform Act of 1995 and, as such, speak only as of the date made.
Statements made in this document that are not purely historical are
forward-looking statements, including any statements as to beliefs, plans,
expectations, or intentions regarding the future. The company assumes no
obligation to update information concerning its expectations.