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ILD ANNOUNCES THE PURCHASE OF THE INTELIS ENHANCEd operator services (EOS) platform
ILD selects Intelis’ IP-based next generation enhanced operator services (EOS) platform to replace current legacy systems and migrate from TDM to VoIP
DALLAS, Texas and NORCROSS, Georgia, October 14, 2004 – ILD Telecommunications Inc., a premier enhanced communication provider, today announces it has contracted to license and deploy Intelis’ next generation VoIP-based EOS (Enhanced Operator Services) platform. The platform is scheduled to be fully deployed and operational prior to December 31, 2004.
The Intelis EOS platform will be utilized by ILD to provide long distance operator services to ILD’s current and future customers.
“The Intelis platform allows us to take advantage of the benefits a next generation VoIP solution has to offer, while ensuring our numerous current unique customer programs are supported”, said Dennis Stoutenburgh, President, ILD. “In addition, the EOS platform with its open architecture, allows us to quickly and easily develop and deploy a variety of new and innovative services for our customers,” he added.
The Intelis EOS platform seamlessly integrates with a variety of switching elements including traditional TDM and next-generation IP based platforms. The EOS also integrates with a switching platform that supports both TDM and IP allowing a service provider the flexibility to implement with TDM and migrate to VoIP as required.
“We are thrilled and privileged to announce ILD as a new Intelis customer.” stated George Georgiou, Vice President, Sales and Marketing, Intelis. He added, “ILD is an industry leader in the world of outsourced operator services. Their continued success is due in part to the innovative ways they serve their customers. Selecting the IP version of the EOS platform to reduce expenses, increase efficiencies and position ILD for new revenue streams is a testament to them as visionaries”.
Consistent with its forward thinking approach, ILD will be the first US-based provider to deploy the IP version of the EOS platform and indicates the commitment ILD has to providing the highest standards of service.
“It became abundantly clear early in our evaluation process that Intelis has the experience and expertise in all areas of operator services including; automation, billing, call rating, validation, call branding, fraud control as well as jurisdictional and regulatory requirements. This allowed them to fully understand our unique requirements and our high expectations”, concluded Mr. Stoutenburgh.
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ILD Telecommuncations, Inc. is a leading provider of business process outsource services to the communications industry. ILD’s service offerings include: operator services, long distance services, card services, billing and customer care services and conference services. For more information, please visit us at www.ildtelecom.com
Intelis is a premier provider of turnkey and custom enhanced telecommunications solutions. Its customer base includes RBOCs, Independent Telephone Companies, Competitive Local Exchange Carriers and Long Distance Carriers. Intelis provides complete operator services solutions including toll and assist, directory assistance and travel card calling. Intelis also has a suite of enhanced CLASS5 applications and solutions that is marketed to local telephone service providers. Additional applications include Call Center (ACD) Solutions, Web-Enabled Centrex and Web-Based voice management solutions. For further information please visit www.intelis-inc.com