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FOR IMMEDIATE RELEASE Contacts:
Connie
Frazier
Operator
Services Manager
ENMR • Plateau
(575) 389-5100
cfrazier@ plateautel.com
Wayne Wise
Intelis, Inc.
(770) 888-6868
wayne@intelis-inc.com
ENMR • Plateau Announces Deployment
Of
Intelis’ Enhanced Operator Services Platform
CLOVIS, New Mexico and ALPHARETTA,
Georgia, June 8, 2009 – ENMR • Plateau, a full-service
communications company, announced it has successfully deployed the Intelis
Enhanced Operator Services platform. ENMR
• Plateau is currently using the Intelis platform for traditional Operator
Services including Directory Assistance and Toll and Assist. ENMR • Plateau is also taking advantage of
the platform’s open architecture using it as an attendant for incoming calls to
ENMR • Plateau’s business office and for agents to place outbound customer
survey calls.
“In keeping with our constant pursuit to offer
our subscribers and wholesale customers the best possible value, we embarked on
an effort to replace our legacy operator services platform with a platform that
offered more services at a lower price.
After evaluating several systems, we chose the Intelis Enhanced Operator
Services platform due to its use of current technology and open architecture
all at a price point that represented real value” said Jeff Moore, Chief
Operating Officer, Wireline Division, ENMR • Plateau. “It is important to us
that we maintain an operator center using agents from within our local
community. The Intelis platform allows
us to do so at a price that meets our business objectives” he added.
“We are thrilled that
ENMR • Plateau chose Intelis to replace their legacy operator services switch,”
said John Marshall, President, Intelis. “ENMR
• Plateau is a forward-thinking communications company that provides
state-of-the-art services. We are
honored to be part of their network and to have earned their Operator Services switching
business”.
“The
list of experts in Operator Services is short.
Intelis’ knowledge of this industry along with their advanced technology,
reasonable price, and ability to add additional revenue-generating applications
clearly puts Intelis on the top of this list.
The ease in which we were able to move our existing traffic to the
Intelis platform confirmed we made the right choice,” concluded Mr. Moore.
ENMR • Plateau Telecommunications is a highly-regarded telephone cooperative
providing the following Eastern New Mexico and West Texas areas with
state-of-the-art wireline, wireless and Internet communication services: Anton
Chico, Bellview, Bingham, Clayton, Clovis South, Conchas Dam, Corona, El Valle,
Farwell, Ft. Sumner, Grady, House, Logan, Mosquero, Nara Visa, Pleasant Hill,
Ragland, Ranchvale, Roy, San Jon, Santa Rosa, Trementina, Vaughn, Weber City,
and White Lakes. For further
information, please visit www.enmr.com.
About
Intelis
Intelis is the premier
provider of turnkey Operator Services switching platforms. The platform supports both automated and live agent
positions performing the required features of Operator Services including
Directory Assistance, Toll & Assist, and Rate Quotes. The VoIP-enabled platform
also supports additional revenue-generating applications such as Enhanced
Directory Assistance, Answering Service, and Customer Support applications. The open interface allows customers to easily
add additional revenue-generating third-party applications. Intelis’ customer base includes RBOCs,
Independent Telephone Companies, Competitive Local Exchange Carriers and Long
Distance Carriers. For further
information, please visit www.intelis-inc.com.